Last Updated: May 2026

1. Acceptance of Terms

By accessing and using the website at gentlesupporthealthcare.com or by contacting Gentle Support Healthcare LLC (“Company,” “we,” “us,” or “our”) to inquire about or receive home care services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

2. About Our Services

Gentle Support Healthcare LLC provides non-medical home care services in Virginia, including but not limited to:

• Personal care assistance
• Companionship and social support
• Dementia and memory care support
• Respite care for family caregivers
• Meal preparation and light housekeeping
• Medication reminders (non-medical)
• Transportation assistance
• Safety supervision

We do not provide medical, nursing, therapeutic, or clinical services. Our services are non-skilled and non-medical in nature. All care is delivered by Certified Nursing Assistants (CNAs), with initial assessments and oversight provided by our owner, a Registered Nurse, in accordance with Virginia Department of Health regulations.

3. Website Use

You agree to use this website only for lawful purposes and in a manner that does not infringe on the rights of others. You must not:

• Use the site in any way that violates applicable local, state, or federal laws or regulations
• Transmit any unsolicited or unauthorized advertising or promotional material
• Attempt to gain unauthorized access to any part of the website or its related systems
• Impersonate any person or entity or misrepresent your affiliation with any person or entity

4. No Medical Advice

The content on this website is provided for general informational purposes only and does not constitute medical advice, diagnosis, or treatment. Nothing on this site should be construed as a substitute for professional medical guidance. Always seek the advice of a qualified healthcare provider with questions you may have regarding a medical condition.

5. Limitation of Liability

To the fullest extent permitted by law, Gentle Support Healthcare LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or our services. Our total liability to you for any claim arising out of or relating to these Terms shall not exceed the amount paid by you for the specific service giving rise to the claim.

6. Intellectual Property

All content on this website — including text, graphics, logos, and images — is the property of Gentle Support Healthcare LLC and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or use any content from this site without our prior written permission.

7. Privacy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding your personal information.

8. Third-Party Links

Our website may contain links to third-party websites for your convenience. We do not endorse or assume responsibility for the content, privacy practices, or terms of any third-party sites. Visiting linked sites is at your own risk.

9. Service Availability

We strive to provide consistent and reliable home care services; however, we do not guarantee uninterrupted availability of services. Care schedules are subject to caregiver availability, client needs, and other operational factors. We will communicate any changes to your care schedule as promptly as possible.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Prince William County, Virginia.

11. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective upon posting to this page with a revised “Last Updated” date. Your continued use of our website or services after any changes constitutes your acceptance of the revised Terms.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us: